Privacy Policy
This Privacy Policy describes how Oaklyan collects, uses, and protects your personal information when you visit or use our website and services at Oaklyan.store. By accessing or using our site, you agree to the practices described in this policy. We are committed to respecting your privacy and handling your personal data responsibly in accordance with applicable laws and regulations.
Information We Collect
We collect personal information to operate our website and provide you with a personalized shopping experience. The information we may collect includes:
1. Personal & Contact Information
Name
Email address
Phone number
Billing and shipping addresses
2. Order & Payment Information
Purchase details and order history
Payment and shipping information (payments are processed securely by trusted third-party providers; we do not store full payment details)
3. Account Information
Username and password
Account preferences and settings
4. Shopping Activity & Preferences
Products viewed, added to cart, or saved to your wishlist
5. Customer Support Communications
Information you provide when contacting us, including emails, chat messages, or support inquiries
6. Cookies & Usage Data
We use cookies and similar tracking technologies to collect information about how visitors interact with our website. This helps us analyze traffic, improve site functionality, and enhance the overall user experience.
How We Use Your Information
We use the information we collect for the following purposes:
Processing and fulfilling orders, including payment and delivery
Managing user accounts and providing customer service
Sending order confirmations, updates, and service-related notifications
Personalizing product recommendations and website content
Sending promotional emails or special offers (you may opt out at any time)
Improving website performance, security, and usability
Sharing Your Information
Oaklyan does not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
1. Service Providers
With trusted third-party service providers who assist with payment processing, shipping, analytics, or customer communications, strictly for business operations.
2. Business Partners
With selected partners for marketing or promotional collaborations designed to enhance your shopping experience.
3. Legal Obligations
When required by law or when necessary to protect the rights, safety, or property of Oaklyan, our customers, or others.
User-Generated Content
Our website may allow users to submit reviews, comments, or other content. Any information you choose to share in public areas of the website may be visible to other users. Please avoid posting sensitive personal information publicly.
Cookies & Tracking Technologies
Cookies help us remember your preferences, customize content, and analyze site traffic. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
Access & Correction: Request access to or correction of your personal data
Deletion: Request deletion of your personal information, subject to legal retention requirements
Marketing Preferences: Opt out of promotional emails at any time by using the unsubscribe link or contacting us
Cookie Preferences: Adjust cookie settings through your browser
Concerns & Complaints
If you have any questions, concerns, or complaints regarding how we handle your personal information, please contact us at support@oaklyan.store. We take privacy matters seriously and will respond promptly.
International Users
If you access Oaklyan from outside the United States, you consent to the transfer, storage, and processing of your personal information in the United States or other jurisdictions where our service providers operate. We take appropriate measures to safeguard your data during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website after updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: support@oaklyan.store
Phone: +1 (215) 907-7894
Address: 595 Meadow Ave
Washington, Pennsylvania 15301, United States.