Shipping Policy

At Oaklyan, we are committed to delivering your orders efficiently, securely, and with great care. Our goal is to ensure a smooth and reliable shopping experience from the moment you place your order to the moment it arrives at your doorstep. Please review the details of our shipping policy below.

Order Cut-Off Time

Orders placed by 4:00 PM (GMT-05:00, Eastern Standard Time) on business days will be processed the same day. Orders placed after this cut-off time will be processed on the next business day.

Handling Time

All orders are prepared, packed, and shipped within 1–2 business days (Monday through Friday) after the order is placed.

Transit Time

Once shipped, orders typically arrive within 5–7 business days (Monday through Friday), depending on the delivery location.

Total Delivery Time

The estimated total delivery time, including order processing and transit, is 6–9 business days.

Shipping Fees

Oaklyan is pleased to offer free shipping on all orders. There are no additional shipping charges.

Shipping Method

We currently provide standard shipping within the United States using reliable and trusted shipping carriers.

Secure Packaging & Handling

Every order is carefully packaged and handled to ensure products arrive in excellent condition.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to become available.

Order Cancellations & Refunds

Orders canceled before shipment are eligible for a full refund in accordance with our Return & Refund Policy. Refunds are typically processed within 7 business days, depending on your payment method.

Undeliverable Packages

If a package is returned due to an incorrect or incomplete shipping address, our support team will contact you to arrange reshipment.

Lost or Stolen Packages

Oaklyan is not responsible for packages marked as delivered by the carrier but later reported as lost or stolen. If you experience a delivery issue, please contact our support team for assistance.

Contact Us

For any questions, concerns, or requests related to this Shipping Policy, please contact us:

Email: support@oaklyan.store
Phone: +1 (215) 907-7894
Address: 595 Meadow Ave
Washington, Pennsylvania 15301, United States.